Web Applications : KRM
KRM

KRM: Task and Service Tracking simplified

Every organization, business or enterprise, regardless of size, suffers the same challenges in managing teams of people across multiple projects, helping customers, knowing status on work. Educara's KRM (Knowledge Resource Management) tool is a simple solution to the complex questions facing both managers and workers:

  • What are the key tasks we need to do today?
  • Do my customers have an easy way to ask for help?
  • What is the status of all tasks?
  • How good a job are we doing?

Educara created KRM for internal use on consulting projects, product development, and customer support. This tool is now also available to solve your work knowledge needs.

Key Features

  • Task Tracking: Simple forms-driven interface for definition and review of work assignments.
  • Resource Management: Supports multiple users and user classes.
  • Project Management: Group tasks by project.
  • Asset Management: Track equipment and facilities required for work.
  • Customer Request Submission: Gives your clients a simple way to request support or additional work.
  • Cost Tracking: Review labor costs at any point in a project. Track estimated vs. real costs.
  • Notification: Rules-based email alerts for task status
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